Question: What forms of payment do you accept?
Answer: Paypal (more coming soon)
Question: How long does it take to receive my order?
Answer: All orders are shipped within 48 hour (2 business days). Depending on shipping option chosen expected delivery is 3-5 business days.
Question: Can I preorder a product?
Answer: Yes we allow preorders on all new products.
Question: I see you are sold out of a product, can I still order it?
Answer: Yes. We allow for backorders on specific items. If you order a sold out product we make it a priority to restock those items. Priority is given to those who order first.
Question: Are the cards scanned or claimed?
Answer: No. All cards are purchased new and are shipped unscanned.
Question: How are the cards shipped?
Answer: We have a variety of shipping methods.
Singles: 20 Cards or Less
For orders of 20 cards or less, each card will be placed in a dragon shield sleeve and a top loader. All top loaders will be sealed with tape. These cards will be shipped in a padded mailer.
Singles: More Than 20 Cards
For orders greater than 20 cards, each card will be placed in a dragon shield sleeve. These cards will be packed and shipped in a card DECK BOX or Storage Box.
Mystery Box purchases have varying dimensions. Each box with be shipped securely in a shipping box filled with possibly shredded paper, air pillows or packing peanuts.
Question: What is your return policy?
Answer: ALL SALES ARE FINAL.
Pre-order sales are final, please make sure to carefully check your order before placing it.
Please contact us immediately at firstname.lastname@example.org with questions regarding returns.
Question: Where do you ship to?
Answer: WTBuff currently ships orders World Wide. Though any orders shipped outside of the U.S. will cost more. If you want to place an order but are not located in the U.S. you will proceed with your order and upon checkout you will select the International shipping option (which is $0). After your order comes through we will package your order and get a quote based on the distance and weight. We will message you with the shipping amount and if you do not want to pay it we can just reverse the transaction and refund your money. Contact us for any questions.
Question: Do you offer free shipping?
Answer: We offer free shipping for orders over $49.00
If your order meets or exceeds the free shipping requirement, the Free Shipping option will appear for you to select during checkout. During selected holidays we offer Free Shipping on all orders no Minimum Purchase required.
Question: What are the conditions of cards?
Answer: We strive to keep our cards in mint condition. They are shipped out the same way they were opened.